Experts in ITSM, ITAM, ITOM and ESM

Our solutions

Nous mettons notre expertise au service de vos projets en intégrant les solutions EasyVista and Freshworks. Ces outils performants et innovants vous accompagnent dans l’optimisation de vos processus IT et métiers, tout en simplifiant la gestion de vos services. Choosing the right solution is essential to guarantee the efficiency and sustainability of your IT management. The right solution can automate processes, improve team responsiveness and deliver a better user experience.
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experts easyvista

Easyvista

At HiL-iT consulting, one of our key areas of expertise is the EasyVista platform.

EasyVista is an intuitive ITSM and ESM solution designed to simplify and automate the management of IT and business services. With automation tools, customisable portals and a user-friendly interface, EasyVista improves user satisfaction and productivity.

Key benefits :

  • Increased efficiency thanks to process automation.
  • Easy to use with a no-code/low-code platform.
  • Flexibility to meet IT and business needs.
  • Reducing costs and optimising resources.
experts Freshworks

Freshworks

Freshworks offers an innovative suite of ITSM and ESM solutions that facilitate the management of IT and business services. With a user-friendly interface and intelligent functionality, Freshworks delivers a seamless user experience and efficient service management.

Key benefits :

  • Speed of implementation with an intuitive interface.
  • Automatisation intelligente pour optimiser les workflows.
  • Easy customisation to meet your specific needs.
  • Improved customer satisfaction thanks to high-performance collaboration tools.
freshworks